After a meeting with executives, Ticketmaster announced they will be increasing their convenience charge another 3%. Why? One executive said, “Why not? It’s not like we have to actually print tickets anymore. There’s really no actual reason for a convenience charge, but no one has made a big deal of it yet. I think until the charge is the same price as the tickets, no one will care.”
Asked what customers who think the charge is too much should do, one executive replied, “they could always just not buy a ticket. Have their friends tell them about the show. You can always buy more expensive tickets from all of the other ticketing websites they don’t have an expensive convenience charge — but we actually own all of those sites too!” He laughed, “Let’s face it, either way you are going to give us your money.”
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